While your rep is on the call you can listen in silently, feed them a hint in whisper mode — only they hear you — or take the call over yourself, seamlessly. The lead notices none of it.
Every call is recorded and transcribed automatically. For each one the AI delivers a compact summary with strengths, weaknesses and concrete coaching prompts. Thirty seconds and you know where your rep stands.
See at a glance which rep has the best close rate, who is dipping right now and where targeted coaching gives you the most leverage. Team targets motivate and make progress visible.
Coaching only works with clear goals. Set daily targets for dials and closing meetings; whoever falls short gets an automatic strike — visible to the whole team, without you chasing anyone. And new leads go only to those on target. So you see at once where the next coaching has the biggest leverage.
