Nothing extra to install, no switching tabs. You open a lead, click "call" — and the conversation runs in the browser. Every organisation gets its own dedicated Twilio number, strictly separated from other accounts.
Pick a smart view or a filtered list as your dialler queue. Several lines at once, unreachable numbers skipped, voicemail drop in one click. The dialler only connects you once a human picks up.
Recording starts when the call connects, and the transcript is searchable in the CRM. The AI produces a compact summary with needs, objections and a recommended next step — plus coaching notes for the agent.
The native app brings the full dialler to iPhone and Android. The AI transcript is visible live, sentiment at a glance, everything one tap away. Ideal for onboarding and quality assurance.