Email · Gmail sync · sequences

Every email on the lead — from your real inbox.

Two-way Gmail sync pulls every thread into the timeline. Your rep sends from their own Gmail address, uses templates with variables, sees who opened — and starts bulk campaigns or automatic follow-up sequences without leaving the CRM.

🔒 app.am-crm.com/email
A real view of AM CRM: Email · Gmail sync · sequences
9:41
5G
AM CRM on mobile: Email · Gmail sync · sequences
A real inbox

Send from your real inbox.

Booking confirmations, follow-ups and replies go out from the assigned rep — not from a no-reply address. AM CRM connects every Gmail address on your team and picks the right sender by round-robin. Replies land straight on the lead.

  • Connect as many Gmail accounts as you like
  • Round-robin sender per lead or team
  • Replies appear in the timeline automatically
  • No forwarding, no BCC hack — a real OAuth sync
  • Google Workspace and Gmail supported
  • A sender signature per user
🔒 app.am-crm.com/inbox
[AM]
AM CRM
📊Dashboard
👥Leads
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📥Posteingang
💬Chat
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Autodialer
MO
Posteingang
WhatsApp, SMS, E-Mail & Anrufe an einem Ort
◉ Posteingang
👥 Team
Alle · 8
Anruf
E-Mail
SMS
WhatsApp
SW
S. Weber
vor 2 Std
WhatsApp
Ja gerne, morgen 14 Uhr passt
2
MK
M. Klein
vor 3 Std
E-Mail
Re: Angebot — habe noch eine Frage
1
AF
A. Fischer
vor 5 Std
Anruf
Verpasster Anruf · Rückruf angefragt
LB
L. Bauer
vor 5 Std
SMS
Ok, was passt dir am besten?
RB
R. Braun
vor 6 Std
WhatsApp
Danke für die Info!
TM
T. Meyer
gestern
E-Mail
Sehr gerne — wann bist du erreichbar?
KH
K. Hofer
gestern
SMS
Bin dabei, bis morgen!
JS
J. Schmidt
gestern
WhatsApp
Klingt spannend, gerne mehr Infos
SW
S. Weber
● WhatsApp · 24h-Fenster offen
Lead-Score 82
Hey! Ich hab euer Reel gesehen — wie läuft das genau ab?
13:45
Hi Sarah! Freut mich. Lass uns in einem kurzen Call den Fahrplan durchgehen — passt Mo oder Di besser?
13:47
Dienstag wäre top
14:20
Perfekt — Di 16:00 oder 17:30 frei. Welcher?
14:21
Ja gerne, morgen 14 Uhr passt
14:22
Senden
Templates & variables

Write it once, use it everywhere.

Build reusable templates with variables such as {{first_name}} or {{company}} that are filled in automatically on send. Every open is logged on the lead within seconds — your team knows immediately who is ready for the next step.

  • A template library for the whole team
  • {{Variables}} filled in from the CRM lead
  • Open tracking with a timestamp
  • Click tracking for links (optional)
  • Preview before you send
  • Bulk templates for entire smart views
🔒 app.am-crm.com/email
[AM]
AM CRM
📊Dashboard
👥Leads
📈Pipelines
📥Posteingang
💬Chat
📅Termine
📞Anrufe
⚡Workflows
✓Aufgaben
📊Reports
Autodialer
MO
E-Mail
Senden, Vorlagen & Tracking — Gmail-Sync aktiv
➤ Neue Kampagne
✉ Verfassen
AN
sarah@example.com CC / BCC +
BETREFF
Dein Termin am Dienstag — kurze Vorbereitung
{{first_name}}{{last_name}}{{email}}{{company}}{{phone}}
Hey {{first_name}},

freut mich, dass du dabei bist. Hier kurz, was du vorbereiten kannst — dauert 5 Minuten und macht den Call viel wertvoller.
[…]
BIU≡"@🖼
💾 Als Vorlage
➤ Senden
◫
Vorlagen
+
Termin-Bestätigung
42× verwendet
Follow-up · Tag 2
28× verwendet
Angebot senden
19× verwendet
Onboarding · Welcome
15× verwendet
No-Show · Reminder
11× verwendet
Gesendet & Tracking
Betreff
An
Status
Öffn.
Klicks
Gesendet
Dein Termin am Dienstag — kurze Vorbereitung
sarah@example.com
geöffnet
👁 3
➜ 1
vor 2 Std
Re: Angebot Coaching-Programm
m.klein@example.com
geöffnet
👁 2
➜ 0
vor 4 Std
Follow-up nach unserem Call
anna@example.com
zugestellt
👁 0
➜ 0
vor 6 Std
Onboarding — nächste Schritte
lukas@example.com
geöffnet
👁 1
➜ 2
gestern
Willkommen bei AM — dein Zugang
sarah@example.com
geöffnet
👁 5
➜ 3
gestern
Sequences & bulk

Follow-ups that run by themselves.

Pick a smart view and start a campaign to every matching lead — throttled, deduplicated and with opt-out. Sequences follow up automatically after 2, 5 or 10 days, until somebody replies or books.

  • Start in bulk from any smart view
  • Day-offset control (drip / jitter)
  • The sequence stops on a reply or a booking
  • Opt-outs respected automatically
  • A campaign report per sequence
  • A/B split for subject-line variants
🔒 app.am-crm.com/workflows
[AM]
AM CRM
📊Dashboard
👥Leads
📈Pipelines
📥Posteingang
💬Chat
📅Termine
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⚡Workflows
✓Aufgaben
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Autodialer
MO
Workflow · Deal gewonnen → Kurs freischalten
Aktiv · 47 Ausführungen diesen Monat
● Live
⚡
TRIGGER
Deal-Stage geändert
Wenn Deal → „Gewonnen"
◇
CONDITION
Nur wenn Umsatz ≥ 500€
Filter-Regel
✓
ACTION
Kurs freischalten
member_course_access anlegen
✉
ACTION
Welcome-E-Mail senden
Template: Kurs-Onboarding-DE
✓
ACTION
Setter-Task „Follow-up in 24h"
Zuweisen an: {deal.assigned_to}
AI drafts

AI writes the first draft.

The AI knows the lead — recent calls, notes and pipeline stage — and suggests a fitting email. You review it, adjust the tone and send. No more blank page, still your words and your decision.

  • Draft from the lead context
  • Choose the tone: friendly, direct, formal
  • You always review and send
  • Subject-line suggestions included
  • Regenerate with one click
  • Saves the cold start when writing
🔒 app.am-crm.com/email
[AM]
AM CRM
📊Dashboard
👥Leads
📈Pipelines
📥Posteingang
💬Chat
📅Termine
📞Anrufe
⚡Workflows
✓Aufgaben
📊Reports
Autodialer
MO
E-Mail · KI-Entwurf
Entwurf aus dem Lead-Kontext — du prüfst, du sendest
✨ KI aktiv
✉ Verfassen
AN
m.klein@example.com
BETREFF
Nächster Schritt nach unserem Call
✨ KI-ENTWURF
Hallo Herr Klein,

danke für das offene Gespräch eben — besonders der Punkt mit den No-Shows war spannend. Wie besprochen zwei Termine für den Pilot-Call: Di 16:00 oder Mi 10:30.

Sag einfach, was besser passt — den Rest bereite ich vor.
✓ Übernehmen
↻ Neu generieren
Ton: Freundlich ▾
➤ Senden
✨
KI-Assistent
Nutzt Kontext vom Lead: letzte Calls, Notizen & Pipeline-Phase.
📞
Letzter Call
vor 20 Min · Thema No-Shows
🗒
Notiz
„Will Pilot mit kleinem Team starten"
◳
Phase
Angebot · Wert 2.400 €
Vorschläge
• Zwei Termine anbieten
• Auf No-Show-Sorge eingehen
• Kurz & konkret halten
On your phone too

Write emails on the move, too.

The native app brings composing, templates and tracking to iPhone and Android. New reply? A push notification. Send a template, track the open, start a sequence — all from your phone.

  • iOS and Android · the full composer
  • Templates with variables available on mobile
  • Open tracking visible on the lead
  • A push on a reply or an open
🔒 app.am-crm.com/mobile/email
A real AM CRM view: Write emails on the move, too.
9:41
5G
AM CRM on mobile: Write emails on the move, too.

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