Unified inbox · multi-channel

Calls, email, SMS and WhatsApp — one inbox for all of it.

Every channel in one place, the full context on the lead, team assignment at the push of a button, and a speed-to-lead that impresses — reply in seconds instead of hours.

Try it free for 14 days

🔒 app.am-crm.com/inbox

A real product screenshot is comingapp.am-crm.com/inbox

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A real product screenshot is comingapp.am-crm.com/inbox

Unified inbox

One inbox for every channel.

Calls, emails, SMS and WhatsApp all come together in a single timeline. Your team replies from the same window, whichever channel the lead used.

Every channel in one view — no tab chaos
Reply with one click, right in the inbox
The full history in order on the lead
Channel filter: all · call · email · SMS · WhatsApp
Unread items stand out immediately
Assign to a setter or closer in one click

Context on the lead

The full picture — before you type a word.

Open a lead and you see it all at once: every past call, email, chat, note and deal. Never another "who is this again?" — you always know where you stand.

360° timeline: every interaction in order
Lead score, tags and pipeline at a glance
A seamless handover between setter and closer
The AI call summary right on the lead
Custom fields visible in the chat header
The 24-hour WhatsApp window in view

🔒 app.am-crm.com/chat

A real product screenshot is comingapp.am-crm.com/chat

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A real product screenshot is comingapp.am-crm.com/chat

Team & speed-to-lead

Whoever answers first wins.

Assign incoming enquiries to the right team member before the lead goes cold. AM CRM gives you the plumbing — round-robin, a shared team inbox and response-time tracking.

Assign a lead to the right rep in one click
Visibility: who answered, and when?
Average response time tracked per team member
Round-robin and rule-based auto-assign
No lead slips through any more
Presence status in the shared inbox

🔒 app.am-crm.com/dialer

A real AM CRM view: Whoever answers first wins.

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AM CRM on mobile: Whoever answers first wins.

On your phone too

Reply from wherever you are.

The native app brings the unified inbox to iPhone and Android — with push notifications that tell you when a lead writes. Replying, assigning, booking: all from your phone.